Classify & Label Customer Service Chats with Python, OpenAI and Langchain
LLMs with Structured Outputs make classifying and labeling text incredibly easy. Today, we’ll write a script to do exactly that—classifying a customer service chat.
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The fastest shortcut to learning is copying—unscrupulously
The fastest shortcut to learning is copying—unscrupulously. I was reading a 2017 research article, back when StackOverflow was at its peak, claiming that “copy-pasting code isn’t teaching you programming.” First, when Google came up: — “Developers aren’t really learning to code; they just look up answers on Google.” Then came StackOverflow: — “Developers aren’t learning proper programming; they just copy-paste from StackOverflow.” And now: — “Developers aren’t learning programming; they’re just vibecoding apps with AI.” All of those claims are valid because copying alone doesn’t teach you a damn thing. But it is the fastest way to learn. In fact, copying is a crucial step in the learning process! It’s required! Copying (or imitation) is at the core of why we value mentors and leaders: so we can learn by copying them. After all, isn’t imitation what kids do best? Truly I tell you, unless you change and become like little children, you will never enter the kingdom of heaven. — Matthew 18:3 For a long time, I knew that imitating my influences was a cheat code to level up in anything I do. But my ego got in the way. I did not want to be them, I wanted to be me, with my own way of doing things a.k.a. “style” Until I realized the people I looked up to didn’t care. They imitated, studied, and copied the heck out of their influences, too. So I don’t care anymore either. I take what works from here and there, stitch things together, and in the process, my own voice—my “style”—flourishes. Man, sometimes it takes you a long time to sound like yourself. — Miles Davis
AMA — How My Failed Music Career Led Me To Succeed As A Web Developer
You are a musician who wants to have a shot with your art, but are struggling financially…
Why Moving from Miami to San Antonio Felt Like Going from Hell to Heaven?
Moving from Miami, FL, to San Antonio, TX, hasn’t been simple. Is it a blessing or a curse in disguise?